Access Restricted
This admin dashboard is only available to authorized administrators. Please contact your system admin if you believe this is an error.
Agent Knowledge
Overview and knowledge base analytics
Category Distribution
Most Searched Entries
No data yet
Knowledge Base
Browse and manage all stored Q&A entries
| Question | Source | Categories | Hits | Feedback | Updated |
|---|
Query Analytics
Knowledge base routing performance and self-sufficiency metrics
Route Distribution
Confidence Score Distribution
Daily Volume (Last 30 Days)
Top Fallback Questions
Questions most frequently answered by Claude — candidates for new KB entries
Categories
Knowledge base entries organized by category
Knowledge Feedback
Entries with user feedback (thumbs up/down)
| Question | Thumbs Up | Thumbs Down | Net | Source |
|---|
Employee Feedback
Performance feedback collected through Slack commands
| Employee | Positive | Negative | Total | Actions |
|---|
| Date | Sentiment | Message | From | Actions |
|---|
Employees
View individual employee feedback history
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| Date | Sentiment | Message | Submitted By |
|---|
Submit Feedback
Manually add employee performance feedback
Reporting Tree
Manager → Direct Report structure with feedback schedules
No reporting structure defined yet
Click "Add Manager" to get started.
Add Manager
Find this in Slack: click a user's profile → ⋯ → Copy member ID
Teach New Entry
Manually add a Q&A pair to the knowledge base
Knowledge Reviews
Review pending knowledge base changes submitted by team members
Personal Assistant
Overview of meeting summaries, tasks, and calendar events
Recent Activity
No activity yet. Personal assistant features will appear here once connected.
Meetings
Meeting summaries processed through the Slack bot
No meeting summaries yet
Meeting summaries will appear here once the feature is connected.
Tasks
Tasks created through the Slack bot
No tasks created yet
Tasks will appear here once the feature is connected.
Events
Calendar events created through the Slack bot
No events created yet
Calendar events will appear here once the feature is connected.
CEP Training Overview
Pop quiz performance tracking for CEP exam readiness
No quiz data yet. Employees can type "pop quiz" in Slack to get started!
Employee Progress
Individual quiz performance and scheduling
No quiz history yet.
Question Bank
CEP 1 exam preparation questions
Pending Approval Requests
Project access requests awaiting review
| Requester | Project | Requested | Actions |
|---|
Approval History
All resolved project access requests
| Requester | Project | Status | Reviewer | Resolved |
|---|
Projects
Read-only view of timer projects. To add, edit, or manage projects, use Chronos.
| Project Name | Ticker | Email Domain | Approver |
|---|
Tenants
Manage external organization access and configuration
Create New Tenant
Tenant Documents
Upload plan documents and manage tenant-scoped knowledge
Drop a PDF or Word document here, or click to browse
Supported: .pdf, .docx, .txt (max 10MB)
Manual Entry
Knowledge Base Entries
Experience Tester
Preview the chat experience as a tenant's participant would see it
The Claudia chat bubble is now active in the bottom-right corner. This is the exact same widget your participants will see.
API Key:
Select a tenant and click "Load Experience"
The Claudia chat widget will appear exactly as the participant would see it.
Settings
Bot configuration and connection details
Enter the URL where your AEP Agent bot API is running
Maintenance
Resolves Slack user IDs to display names in employee feedback entries
Current Configuration
Connect to the bot API to view configuration details.